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PATIENT INFORMATION

Please make sure that you bring shorts with you if you have a lower limb injury and vest is you have a back/shoulder or neck problem. Make sure you're wearing comfortable clothing and footwear, as part of your treatment will likely be exercise!

Your initial appointment will last for approximately 1 hour, during which we will carry out a comprehensive assessment to provide you with the most accurate diagnosis and a tailored treatment plan and an expected time frame for resolving your condition.

Subsequently, our follow up appointment is for 45 minutes where we complete question based and hands on assessment to monitor response to previous treatment or patient's progress.

An integral part of an initial assessment is to educate patients on their current injury or condition to help explain their treatment plan and facilitate a quicker recovery. If time allows during the initial consultation we will also aim to start rehabilitation journey immediately. 

As part of your treatment will be exercise, you might experience some amount of discomfort.

You will be informed in detail prior to your treatment what to expect during and after treatment.

Some treatment can be uncomfortable but at no stage should you be unable to tolerate the level of discomfort. Your physiotherapist will give you clear guidelines on what to expect during and after treatment and what is a normal reaction. If you have any concerns then you should speak to your physiotherapist immediately.

As a self-referring patient who will be paying for your own treatment, you do not need to see your GP first.

If surgery is required, you will be referred on to one of our consultant surgeons who will then explain the proposed operation.

All patient care is based on informed consent; you will always know exactly what operation you will be undergoing before admission to hospital and will not be asked to agree to further or alternative procedures.

Surgery can be arranged for a mutually convenient date and confirmed upon pre-authorisation by medical insurers, where relevant.

In the waiting area, our Receptionist will ask you to fill in a Registration form and check if any other personal information is still required.

You will then be escorted to meet our SEM consultant. A spouse, partner, relative or friend can accompany you, or the nurse can stay with you during your consultation and examination.

You are more than welcome to have someone chaperone you during your treatment. In some cases a chaperone is compulsory, such as for children or someone with special needs.

Your initial appointment will cost you £150 and a follow up at £110.

If the problem reoccurs, you can call the front office at 020 7563 1234 and book an appointment with the same consultant.

 

Most locations will have parking. If not available on site, the team at location will be able to tell you where you can park close by.

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